FAQ

In Texas Hold'em, each player receives 2 hole cards, and 5 community cards are revealed in stages. Players make the best possible 5-card hand using any combination of their 2 hole cards and the 5 community cards.
The main stages of a hand are:

• Preflop
• Flop
• Turn
• River
• Showdown

Table position affects the order of action and can influence strategy. Common positions include the Dealer (Button), Small Blind (SB), Big Blind (BB), and Under the Gun (UTG). In general, players who act later in the betting round have more information than players who act earlier. After each hand, the Dealer position moves clockwise.

From highest to lowest, standard Texas Hold'em hand rankings are:

• Royal Flush
• Straight Flush
• Four of a Kind
• Full House
• Flush
• Straight
• Three of a Kind
• Two Pair
• One Pair
• High Card

Blinds are forced bets posted before each hand begins, usually by the Small Blind (SB) and Big Blind (BB). They help create action and build the pot.

A straddle is an optional blind bet made before the cards are dealt, usually for twice the Big Blind. It increases the size of the pot and speeds up the action. When creating a game, you can turn this option on or off in [Game Settings]. It is off by default.

WPT HOME currently supports the following modes:

• Squid Go Mode
• NLHE
• PLO
• SD6+
• SNG
• AOF
• MTT

Squid Go Mode is a special game mode with unique marker and settlement rules. It includes two sub-modes: Classic Mode and Squid Hunt.
In Classic Mode, players may receive only one Squid Marker during the game. The only player without a Marker pays penalties to those who have one.
In Squid Hunt, players may receive more than one Squid Marker during the game. When all Markers are distributed, or only one player is left without a Marker, the game concludes, and players without a Marker pay penalties to those who have at least one.
Please refer to the in-game rules for the exact details of each sub-mode.

NLHE stands for No-Limit Texas Hold'em, the standard form of Texas Hold'em. Each player receives 2 hole cards, and 5 community cards are revealed over the course of the hand. Players use these cards to make the best possible hand and make betting decisions based on strategy.

PLO stands for Pot-Limit Omaha. It is similar to Texas Hold'em, but players receive 4 hole cards instead of 2. In some game types, players may receive 5 or 6 hole cards. To make a valid hand, you must use exactly 2 hole cards and 3 community cards.

SD6+, or Short Deck, is a Texas Hold'em variant played with a 36-card deck, with cards 2 through 5 removed. The smaller deck increases the frequency of strong hands and speeds up the game. Please note that hand rankings may differ from standard Texas Hold'em. In this mode, a flush beats a full house.

SNG stands for Sit & Go. It is an on-demand tournament mode based on Texas Hold'em. It starts automatically once enough players have joined, without a scheduled start time. All players begin with the same chip stack, and the tournament continues until the final

AOF stands for All-in or Fold. It is a simplified mode based on Texas Hold'em. In each round, players can only choose to go all-in or fold. The pace is faster and the decision-making is more direct.

MTT stands for Multi-Table Tournament. Players start with equal chip stacks at multiple tables. As players are eliminated, the remaining players are moved to fewer tables until the final table is reached. Blinds increase at set intervals, and final standings are determined by the order of elimination.

If you encounter a bug in the game, please report it through [Profile/Feedback] or contact support@wpthome.com. To help us investigate more quickly, please include your ID, a description of the issue, screenshots or videos if available, and the approximate time when the problem occurred.

Yes. You can view your hand history in [Journey/Game History].

Squeeze lets you reveal your hole cards gradually by swiping or tapping. You can turn this feature on or off in [Settings].

Yes. Open [Settings] to turn in-game music and sound effects on or off.

Yes. When creating a game, you can choose MTT mode, customize the rules, and invite friends to join.

You can invite friends by sharing the game ID or invitation link. Your friends can then join the game directly.

A Club helps players organize ongoing games and stay connected with friends. Club members can view active games, join matches quickly, and plan games more easily within the club.

Go to the [Club] page, enter a Club ID to join an existing club, or tap [Create] to make a new one. After creating a club, you can use the [Share] button to invite friends.

Yes. You can host tournaments in your club. Currently, SNG and MTT are supported.

Yes. You can tap a player's avatar at the table to send emojis, and you can also send animated emojis in the in-game chat.

You can purchase Diamonds in the in-game store. Diamonds are used for certain features and items, such as emojis, props, and other supported content.

You can obtain Diamonds in several ways:

• New users may receive Diamonds upon registration, depending on the in-game display
• You can earn Diamonds through official events
• You can purchase Diamonds in the in-game store

Diamonds are an in-game currency used for certain interactive features, items, and mini-games in WPT HOME.

A payment may fail for several reasons, including:
Google Play failures:

• Insufficient account balance
• Card issuer restrictions
• Unstable internet connection
• Incomplete payment details
  App Store failures:
• Security verification or fraud-prevention checks
• Insufficient account balance
• Card issuer restrictions
• Platform payment issues
  Please try the following:
• Confirm that your payment method is valid
• Check your account balance
• Make sure your internet connection is stable
• Try again later
• Contact the relevant payment platform if necessary
  If the issue continues, please contact support@wpthome.com and provide your ID, payment screenshots, order details, and the approximate time of the failed transaction.

WPT HOME does not currently support redeeming codes or reward items. If this feature is added in the future, instructions will be announced in-game and through official channels.

If your account has been banned, first check the ban notice for the reason and duration. If you believe the ban was issued in error, submit an appeal through [Profile/Feedback] or email support@wpthome.com. Please include your ID, a screenshot of the ban notice, and a brief explanation.

The available recovery method depends on the login method linked to your account, such as email, phone number, or a third-party platform account.
If you are unable to recover access, please contact support@wpthome.com and provide your ID and any information that can help verify account ownership.

We strongly recommend linking your account to at least one login method, such as a phone number, email address, Apple ID, or Google account. Do not share verification codes or passwords with anyone, and avoid using third-party tools or unauthorized software.

If you believe your account has been compromised, immediately change the password for the linked login method involved, then contact support through the game or by email at support@wpthome.com. Please include your ID, recent login times, purchase screenshots if available, and details of any suspicious activity.

We do not deactivate accounts solely because of inactivity. In normal circumstances, your account remains available unless there is a security, policy, or operational reason otherwise. For more details, please refer to the applicable account and privacy policies.

No. Once an account is deleted, its username is permanently reserved and cannot be used again. Please confirm carefully before submitting an account deletion request.

The 24-Hour Security Guard is WPT HOME's monitoring system for gameplay fairness and account security. It runs continuously and uses automated detection together with manual review to identify suspicious activity and potential violations.

The Security Guard helps maintain fair gameplay and account security by monitoring abnormal activity, identifying potential violations, and supporting enforcement actions when needed.

Fair Play means all players are expected to follow the same rules and not use cheating, collusion, unauthorized tools, or other prohibited behavior.

We use multiple measures to support fair gameplay. All matches follow the same system rules, and core dealing and match logic are handled automatically. In addition, the 24-Hour Security Guard monitors abnormal activity and suspected violations so that appropriate action can be taken when necessary.

Cards are dealt automatically by the system according to the game's rules, without manual intervention. We also monitor for irregularities to help maintain fairness and consistency.

WPT HOME monitors unusual device environments and suspicious behavior patterns, including signs of emulators or unauthorized tools. Detection combines automated systems with manual review to help identify and address violations.

Yes. If you see a player using an inappropriate or offensive username, you can report them from their in-game profile or by emailing support@wpthome.com.

If you see this message when trying to register or log in, it usually means the service is not currently available in your country or region due to operational or compliance restrictions.

You can find the full Terms and Conditions at the bottom of the official website.

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